Please read all the conditions below.

WEYDROP reserves the right to refuse a return/refund/exchange request.

Please make your claims for "damaged items on delivery" or missing items within 12 hours of receipt of your order.

Is my product eligible for return?

If you decide to return your purchase, you can do so within 14 days after your purchase. The following conditions apply:

The product must be returned with the original packaging, sealed, and unopened

If the product has been used, or the product’s original box was opened, or the original seal was removed, we will decline the refund and return the product back to you unless there is a manufacturing defect

If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned

The product must be returned with the original packaging, sealed and unopened

If the product has been used, or the product’s original box was opened, or the original seal was removed, we will decline the refund and return the product to you unless there is a manufacturing defect

If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned, too

If the return was initiated for reasons other than receiving a faulty, damaged or incorrect item, the customer will be responsible for covering the applicable delivery charges, import fees, and duties.