Last Updated: September 18, 2026

At Weydrop, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Weydrop collects, uses, stores, shares, and protects information when you use our website, mobile applications, marketplace, and related services.

Weydrop operates a marketplace that connects customers with sellers, brands, service providers, delivery partners, and pickup locations. Depending on how you use Weydrop, different types of information may be collected and processed.

By using Weydrop, you acknowledge that you have read and understood this Privacy Policy.

1. About Weydrop

Weydrop is a digital marketplace that allows customers to:

• Browse and purchase products
• Discover sellers and brands
• Book appointments and services
• Place orders for delivery
• Place orders for pickup
• Manage their orders and bookings
• Communicate with participating businesses where available

Weydrop may also provide platforms and tools for sellers, service providers, and delivery partners to manage their activities on the marketplace.

2. Information We Collect

We may collect information that you provide directly, information generated when you use our services, and information received from third parties.

2.1 Account Information

When you create or use a Weydrop account, we may collect:

• Full name
• Mobile phone number
• Email address
• Password or authentication information
• Profile information
• Account preferences
• Language and communication preferences

2.2 Order Information

When you purchase products through Weydrop, we may collect information relating to your order, including:

• Products purchased
• Order number
• Order date and time
• Seller information
• Delivery or pickup information
• Order status
• Payment status
• Refund and cancellation information
• Customer requests and support communications

2.3 Delivery Information

If you choose delivery, we may collect information necessary to complete the delivery, such as:

• Delivery address
• Building or unit information
• Delivery instructions
• Contact telephone number
• Location information where required for delivery
• Delivery status and related information

This information may be shared with the relevant seller and/or delivery partner when necessary to fulfill your order.

2.4 Appointment and Booking Information

If you use Weydrop to book an appointment or service, we may collect:

• Service selected
• Business or service provider
• Appointment date and time
• Booking reference
• Customer name and contact information
• Booking status
• Cancellation or rescheduling information
• Information you voluntarily provide to the service provider

Weydrop does not require customers to provide sensitive information unless it is necessary for a specific service and is lawfully permitted.

2.5 Pickup Information

If you select pickup instead of delivery, we may collect:

• Pickup location
• Order details
• Pickup date and/or time
• Pickup status
• Customer identification or verification information where required
• Information necessary to notify you that your order is ready

2.6 Payment Information

Payments may be processed through third-party payment service providers.

Depending on the payment method, payment providers may process information such as:

• Payment transaction details
• Card information
• Tokenized payment information
• Payment authorization information
• Transaction reference numbers
• Payment status

Where payment information is processed directly by a third-party payment provider, Weydrop may not receive or store your full card number or security code.

We use payment providers that apply appropriate security measures to protect payment information.

2.7 Device and Technical Information

When you access Weydrop, we may automatically collect certain technical information, including:

• IP address
• Device type
• Operating system
• Browser type
• App version
• Device identifiers
• Language settings
• Time zone
• Log information
• Crash and diagnostic information
• General usage information

2.8 Location Information

Where necessary and where permitted by applicable law, Weydrop may request location information to:

• Help identify nearby sellers or services
• Display relevant pickup locations
• Calculate or facilitate delivery
• Improve delivery accuracy
• Provide location-based marketplace features

You can control location permissions through your device settings. Some features may not work correctly if location access is disabled.

2.9 Communications

If you contact Weydrop, we may collect information contained in your communications, including:

• Customer support requests
• Emails
• Chat messages
• Feedback
• Complaints
• Reviews
• Other communications you send to us

3. How We Use Your Information

We may use personal information for purposes including:

Providing our services

To:

• Create and manage your account
• Process orders
• Process bookings
• Facilitate delivery
• Facilitate pickup
• Connect customers with sellers and service providers
• Provide customer support
• Send order and booking updates

Improving Weydrop

We may use information to:

• Improve our website and applications
• Improve marketplace functionality
• Develop new features
• Understand how customers use our services
• Detect technical problems
• Analyze marketplace performance

Security and fraud prevention

We may process information to:

• Protect accounts
• Detect suspicious activity
• Prevent fraud
• Investigate unauthorized transactions
• Protect customers, sellers, and Weydrop
• Maintain the security of our systems

Communications

We may send service-related communications such as:

• Account notifications
• Order confirmations
• Booking confirmations
• Pickup notifications
• Delivery updates
• Refund notifications
• Security alerts
• Important changes to our services

Where required by law, we will obtain appropriate consent before sending promotional communications.

4. How We Share Information

Weydrop does not sell your personal information as a product.

We may share information when necessary to operate the marketplace and provide requested services.

Sellers and Service Providers

When you place an order or make a booking, relevant information may be shared with the seller or service provider responsible for fulfilling the order or providing the service.

For example, a seller may receive information necessary to prepare and fulfill your order.

Delivery Partners

If you choose delivery, relevant information may be provided to the delivery partner so that your order can be delivered.

This may include:

• Name
• Contact information
• Delivery address
• Delivery instructions
• Order information

Payment Providers

Payment information may be processed by third-party payment providers to authorize and complete transactions.

Technology and Service Providers

We may use third-party providers for services such as:

• Cloud hosting
• Data storage
• Payment processing
• Notifications
• Email and SMS
• Analytics
• Customer support
• Security
• Fraud prevention
• Software infrastructure

These providers may only process information as necessary to provide their services and subject to applicable contractual and legal requirements.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental request.

We may also disclose information when necessary to protect the rights, safety, security, or property of Weydrop, our customers, sellers, service providers, or others.

Business Transfers

If Weydrop is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5. Marketplace Sellers and Third Parties

Weydrop is a marketplace and may connect you with independent sellers, brands, businesses, and service providers.

These businesses may have their own privacy practices.

When you interact directly with a seller or service provider, that party may independently process your information.

We encourage you to review the applicable privacy information provided by the relevant business where available.

Weydrop is not responsible for privacy practices that are outside our control.

6. Cookies and Similar Technologies

Weydrop may use cookies, SDKs, pixels, local storage, and similar technologies to:

• Keep you signed in
• Remember preferences
• Maintain shopping carts
• Improve website performance
• Understand website usage
• Improve our services
• Detect fraud and security threats
• Provide relevant features

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality of Weydrop.

7. Marketing Communications

Where permitted by law, Weydrop may send promotional communications about:

• Products
• Sellers
• Services
• Promotions
• Discounts
• New features
• Marketplace updates

You can unsubscribe from marketing communications using the unsubscribe mechanism provided in the communication or through available account settings.

You may still receive important service-related communications even after opting out of marketing messages.

8. Reviews, Ratings and User Content

Weydrop may allow users to submit:

• Reviews
• Ratings
• Photos
• Comments
• Questions
• Other content

If you submit content intended to be publicly displayed, that content may be visible to other users.

Please do not include sensitive personal information in public reviews, comments, photos, or other content.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Complete transactions
• Process refunds and disputes
• Meet legal and regulatory requirements
• Maintain financial and business records
• Resolve complaints
• Prevent fraud
• Enforce agreements
• Protect our legal rights

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our internal policies.

10. Data Security

Weydrop uses reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been compromised.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information
• Opt out of certain marketing communications
• Submit a privacy-related complaint

Some rights may be subject to legal or regulatory limitations.

To exercise applicable rights, please contact Weydrop using the contact information provided below.

12. Children's Privacy

Weydrop is not intended for children who are not legally permitted to use our services under applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by law.

If you believe that a child has provided personal information to Weydrop in violation of applicable requirements, please contact us so that we can take appropriate action.

13. International Data Transfers

Depending on the services and technology providers we use, your information may be processed or stored in countries other than the country where you reside.

Where required by applicable law, Weydrop will take appropriate measures for lawful international transfers and protection of personal information.

14. Third-Party Links and Services

Weydrop may contain links or integrations to third-party websites, applications, payment providers, or other services.

Those third parties may have their own privacy policies and terms.

Weydrop is not responsible for the privacy practices of third-party services that we do not control.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to technology
• Changes to applicable laws
• Changes to our business practices

When we make material changes, we may provide additional notice where required by applicable law.

The "Last Updated" date at the top of this Privacy Policy indicates when the policy was most recently updated.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact Weydrop through the contact information provided on our website or through the official customer support channels.

Weydrop

Website: Weydrop.com

Email: [[email protected]]

Business Address: [MANAMA /ALSALMANIYA]

Country: [Bahrain]

Important Notice

This Privacy Policy is intended to provide a clear description of Weydrop's privacy practices. It should be reviewed and finalized based on Weydrop's actual business operations, registered legal entity, countries of operation, payment providers, hosting providers, analytics tools, marketing services, seller relationships, and applicable privacy and data-protection laws before publication.